Every hiring Manager needs to acquire certain key interviewing skills in their bid to source the best talents for their organizations. Recruitment and selection is not the easiest of task for any employer as they have to employ the best method to seek out potential employees that will meet their needs. The hiring managers are the ones shouldered with this responsibility, acquiring the competences that will make the task easier therefore become necessary. These skills when acquired allows him help his organization to review and refine selection procedures and develop reliable and effective processes for recruitment of potential employees. Further, by acquiring the necessary skills matching a job on offer with the right candidate becomes easy. The purpose of this write up is therefore to identify those competencies the average hiring manager needs to acquire and master with a view to performing his responsibility better.
While the candidates being interviewed must be prepared and ready for interviews, it is equally important that interviewers develop and master the requisite skills to conduct quality interviews necessary to assist them in selecting the proper candidates required by employers. The quality of the interview sessions often determine the quality of the potential employees recruited for employers. Therefore hiring managers without the requisite skills will pass onto employers unfit potential employees that will not serve the purpose for which they are being recruited. My experience as a HR expert has shown that the following are those skills the average hiring manager must possess and develop in order to perform creditably in talent acquisition.
1. Effective Communication skills: This is a key interviewing skill every hiring manager needs to acquire. Without being adequately equipped with this skill, the hiring manager is not up to scratch. Without effective communication the manager will find it difficult getting across any message to the candidate being interviewed. Interviewing is all about asking of relevant questions to find out how qualified a candidate is, but a manager without this skill will not be able to ask the right questions. Consequently the questions he might be asking will not elicit the right answers and in the process the right kind of candidates that will match the job on offer will not be picked. This way the selection process will be made worthless. Above all the hiring manager’s grasp of English Language must be good and the diction should be top notch. This will make communication with the person interviewed easier.
2. Thoroughness: In order to hire the most successful candidate in an interview session especially one to manage a company’s group of employees, it is absolutely important that a recruiter is thorough during the interview session. Since the purpose is to pick the best candidate for the job on offer the importance of this skill cannot be kept at bay. This demands that the resume is adequately scrutinized to ensure that it is reliable. This also demands that the right questions are asked to ensure that the skills, experience and accomplishments match the job on offer. It is also important that interviewers contact the references and former employers listed on an applicant’s resume. This is to ensure that a candidate was open and honest about her work experience during the interview. Managers are responsible for leading, managing and motivating employees, therefore former employers and references give interviewers insight about a candidate’s personality and character.
3. Listening: This is another key interviewing skill every hiring manager needs to acquire. Just as it is important for the hiring manager to ask the right questions, it is equally essential to listen attentively to what the candidates have to say. Boiled down to its essence, this is what interviewing is all about. That may seem like an obvious point, but inexperienced interviewers tend to give more attention to what they are going to ask next than to what the potential employee is saying at any given moment. Interviewing is all about asking the right question to elicit the right answers that will indicate whether a candidate is fit for the job on offer. Therefore is absolutely essential that a recruiter acquire and develop this skill.
4. Non-verbal Skills Using body language to your advantage is an interviewing skill that should not be overlooked. Firmly shake the hand of the interviewee when he enters the room, and endeavor to dress professionally for the interview. You want candidates to have a good first impression of you. Make eye contact consistently during the interview, and keep your hands still. Anything you do not expect from the candidate you too should not do. Have a friend videotape a “mock” interview so that you can watch yourself and address any nervous habits you might have, such as foot-tapping or rubbing your face.
5. Intuitive Insight This is an inborn ability that can make a recruiter identify a potential employee at first sight. It is more akin to “Love at first sight”. Most experienced hiring managers possess this quality. The moment they see a “STAR” they will identify him. This is therefore a vital ability a recruiter must possess. By possessing this skill, the time spent on the interview session will be shortened.
From the foregoing therefore the acquisition of these vital interviewing skills by any hiring manager cannot be over emphasized. This is because without them the recruiter will find it difficult performing the task for which he has been employed. Further, without them selecting and recruiting potential employees becomes a difficult task. Therefore a recruiter without these skills should endeavor to acquire them in order to be successful in the profession.